Diabetes Psychological Wellbeing Service - DPWS

Diabetes Psychological Wellbeing Service - DPWS

At the Northampton Area Group meeting on 2 December, the three members of the DPWS gave an excellent presentation of the services offered by this important organisation. A summary of what they offer and how to access them is set out below.

Diabetes and Emotions

For anyone with diabetes, experiencing negative emotions such as anger, frustration, hopelessness, fear, guilt and shame is very common.

Feeling low and worried is also common and sometimes these feelings are difficult to overcome. 

Personal problems and daily life stress can further impact on your diabetes care.

Many people with diabetes find it hard to stick to their treatment regimens all of the time. Some people prefer to avoid thinking about their diabetes altogether but then feel guilty about their health. 

Some people may experience problems with eating: possibly with overeating, binge eating or loss of appetite.

Does this sound like you?

If this sounds like you then the Diabetes Psycholgical Wellbeing Service (DPWS) are here to help.

To qualify for help you must be:

  • Aged 16 or over
  • Diagnosed with type 1 or type 2 diabetes
  • Experiencing reduced psychological wellbeing (e.g. stress or low mood).

Who are DPWS?

DPWS are a team of psychological therapists who are experienced in both psychological therapy and diabetes.

Theycurrently provide support in clinics based in:
Northampton, Daventry, Kettering, Corby, Wellingborough, Towcester & Higham Ferrers

What DWPS can offer:

  1. Assessment of diabetes distress and psychological wellbeing
  2. An individually tailored treatment of guided self-help to suit your needs. (Their services are based on a stepped care framework which complies with NICE guidance on psychological therapy. You will be offered treatment that is appropriate to your level of psychological wellbeing)
  3. Help with managing lifestyle changes and treatment regimes
  4. Help with managing emotions and illness symptoms
  5. Access to evidence-based psychological therapies
  6. Sign-posting to relevant resources.

What happens next?

  1. Once you have been referred you will receive a letter of acknowledgement from the DPWS
  2. Within 1-3 weeks of receiving this letter you will receive a telephone call from one of the psychological practitioners. The clinician will ask you a few more questions about your diabetes and emotional wellbeing to ensure that you have been referred to the service best placed to meet your needs.
  3. You will be then invited in to one of the DPWS clinics for a face-to-face choice appointment with one of the therapists. This appointment will be approximately one hour in duration.
  4. You will be asked a series of questions and given the opportunity to talk about the problems you have been experiencing.
  5. At the end of your choice appointment, your therapist will talk you through some possible options or invite you to engage in a treatment programme.
  6. You and your therapist will work together to set goals and talk about what you would like to achieve from therapy.

For more information:

If you would like more information about DPWS please find their contact information and service hours below:

Service Hours:   Monday – Friday, 8.30am - 4.30pm


Team Office: 01604 657722;  Website: www.changingmindscentre.co.uk

Psychological Therapists (see photo above): Dr Jess Twyford,  Belledeep Dathan,  Salma Malik